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Sales and Promotions Terms and Conditions

1. General Terms

1.1 These terms and conditions ("Promotion Terms") apply to all sales, discounts, promotions, and offers ("Promotions") advertised by Interiors by Sutton Ltd (referred to as "Interiors By Sutton/interiorsbysutton.com/we/our/us/the Company") on its website or through other channels.

1.2 By participating in a Promotion, customers agree to these Promotion Terms, the general Terms of Service, and any additional terms specific to a Promotion as stated in related promotional materials.

1.3 Promotions are subject to UK law, including but not limited to the Consumer Protection from Unfair Trading Regulations 2008 ("CPRs"), the CAP Code, and applicable pricing and advertising regulations.

1.4 Interiors by Sutton reserves the right to amend these Promotion Terms or terminate any Promotion without prior notice if required for compliance, operational, or legal reasons.

2. Eligibility

2.1 Promotions are open to individuals who are:

  • Residents of the United Kingdom.
  • Aged 18 or over (unless specified otherwise in individual promotion terms).

2.2 Promotions are valid for individual customers purchasing for personal, non-commercial use.

2.3 Employees, affiliates, and partners of Interiors by Sutton, as well as their immediate families, may be excluded from specific Promotions unless explicitly permitted.

2.4 Entries or purchases through automated methods, false accounts, or other fraudulent means are prohibited and may result in disqualification.

3. Duration of Promotions

3.1 Each Promotion will have specific start and end dates and times, which will be clearly stated on the Company’s website or marketing materials.

3.2 Any purchase or entry made outside the stated promotional period will not qualify for the Promotion.

3.3 Interiors by Sutton reserves the right to modify or terminate a Promotion early if:

  • Errors occur in promotional materials or systems.
  • Fraud or abuse is detected.
  • External circumstances make it impractical to continue.

4. Pricing and Discounts

4.1 All advertised discounts and prices are accurate at the time of publication. However, errors may occasionally occur. In such cases, the Company reserves the right to correct errors and cancel affected orders.

4.2 Discounted prices represent genuine savings and comply with the guidelines under the CPRs:

  • Products advertised as "on sale" must have been offered at the original price for at least 28 consecutive days within the last six months before the promotion period, unless otherwise stated.
  • "Was/Now" pricing will always reflect accurate previous prices.

4.3 Discounts are applied only to the listed product prices and do not include applicable taxes, shipping, or handling fees unless otherwise specified.

4.4 Online promotional pricing is only available for purchases made via the Interiors by Sutton website. Promotional prices will not be honoured in any physical store locations unless explicitly stated otherwise.

5. Promotional Codes

5.1 Promotional codes ("Promo Codes") are subject to the following rules:

  • They must be entered at checkout to be applied.
  • They are non-transferable, non-refundable, and cannot be exchanged for cash or credit.
  • They cannot be applied retroactively or combined with other promotions unless explicitly stated.
  • Promo Codes issued for use on the Interiors by Sutton website are not redeemable in physical store locations unless explicitly stated in-store.

5.2 Interiors by Sutton reserves the right to invalidate Promo Codes suspected of misuse or fraud.

6. Exclusions

6.1 Unless otherwise stated, Promotions do not apply to:

  • Gift cards.
  • Taxes, shipping, or handling fees.
  • Products marked as "Final Sale" or "Excluded from Promotion."
  • Products purchased prior to the Promotion.

6.2 Specific brands, categories, or collections may be excluded from Promotions. These exclusions will be clearly stated in the promotional materials.

7. Refunds and Returns

7.1 Products purchased during a Promotion are subject to the Company’s general return policy, with the following adjustments:

  • Refunds for returned items will reflect the promotional price paid, not the original retail price.
  • If a Promotion involved a "buy one, get one free" or similar offer, the refund will be adjusted accordingly to account for the value of the free item.

7.2 If a customer returns part of an order that no longer meets the Promotion’s requirements (e.g., minimum spend threshold), the refund may be recalculated to remove the discount applied.

8. Fraudulent Activity

8.1 Any misuse, manipulation, or fraudulent activity in connection with Promotions may result in:

  • Cancellation of orders.
  • Disqualification from future Promotions.
  • Legal action where appropriate.

9. Governing Law

These Promotion Terms are governed by the laws of England and Wales.

Any disputes arising from Promotions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For questions regarding these Promotion Terms or specific Promotions, please contact Interiors by Sutton customer service at

Interiors By Sutton Ltd
11 Deakins Road
Haymills
Birmingham
B25 8DX
Email: info@interiorsbysutton.com
Phone: 0121 369 0727